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Latest Posts See all new posts
  1. Anyone else having issues with the resistance knob not working on the ex5s? Just started happening today. We did all of the suggested echelon fixes (restart bike, unplug monitor) but no luck. Any suggestions would be great. Thanks
      22 replies   39K views
  2. It took me a while but I finally concluded that I am dealing with a bot. I have been emailing customer service for two weeks because my app won't update and I keep getting reply emails from Rihanna, who repeatedly tells me to do certain things (which I do, and they don't work), and then to send...
      0 replies   46 views
  3. We received our new EX5S bike this weekend and although the build quality is great we are having a few issues. Firstly it will connect to WiFi but then when I try to update the tablet it just constantly goes to the update screen then goes back onto the class page and will not update. Secondly...
      4 replies   1K views
  4. My rower was working fine, but now no data is showing up. The resistance is working, and I tested with a phone and iPad--same issue. I also downloaded the firmware. Still not working. Any idea how to get stroke rate showing again (which I think feeds all the other data elements). Is it a rower...
      0 replies   58 views
  5. Does anyone know how much amperage the USB port provides on the EX-5? I'm assuming the USB output is the same for all bikes with a USB port. Is it 1A, 2.1A, more? I'd like to use this port to charge my phone (Samsung S20) and a USB fan but I'm not sure if the USB port provides enough juice...
      0 replies   34 views
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