[Daedalus]

Has anyone had issues with the resistance buttons not working on the Row? I have a brand new machine and it worked for 1 month. I have been trying to resolve the issue with Echelon for almost two months now without success. I have changed out the controller with a new one and still not working. Thoughts?

 

[BrentD19]

Welcome @Daedalus. Can you try steps?

The Resistance on my Rower is Not Working

If you have just received the rower and your resistance is not changing, please be sure to check the back of the handlebar to remove the white tag and enable resistance. If resistance is still not ...

echelonfit.zendesk.com

Resistance Is Not Working on My Rower.

Try to use the app on another device to see if the issue persists. If it does, then the culprit is most likely the controller on the rower. First replace the battery in the controller. If you have...

echelonfit.zendesk.com

If you have just received the rower and your resistance is not changing, please be sure to check the back of the handlebar to remove the white tag and enable resistance.

If resistance is still not working try the steps below to re-pair the controller:

 

[Daedalus]

Has anyone had issues with the resistance buttons not working on the Row? I have a brand new machine and it worked for 1 month. I have been trying to resolve the issue with Echelon for almost two months now without success. I have changed out the controller with a new one and still not working. Thoughts?

Hi Brent, thanks for reaching out. When I received my new controller, it did not come with any instructions. I had no idea that you had to reset the controller by holding the buttons for 30 seconds. I will give it a try and let you know if it works.

 

[TimmyH]

What is going on with Echelon's resistance buttons?! People have had issues with the bikes and now the rower? This is nuts.

Resistance knob issues

Anyone else having issues with the resistance knob not working on the ex5s? Just started happening today. We did all of the suggested echelon fixes (restart bike, unplug monitor) but no luck. Any suggestions would be great. Thanks

www.echelonforum.com

Resistance knob

Wondering if anyone has had the same issue as me. My resistance knob On an ex3 stopped working so I checked all the wires etc and discovered that when I push the brake down towards me the resistance will adjust but not in its normal position. I assume therefore its mechanical- wondering if...

www.echelonforum.com

Issues with Resistance not working

Anyone had any issues with their resistance knob no longer working? Mine was working intermittently and now its come to be completely useless. I tried updating my firmware. I am on Hardware 10.0 and Firmware 50.03.03. It tells me there is an update and when i go to update it says it...

www.echelonforum.com

 

[Daedalus]

So, the only thing that I had not tried when I received a new resistance controller was to push both buttons in simultaneously for 30 seconds to reset he controller. This did not work so I am back to square one.