[Beeblet]

hi I was given a row-s as a gift and my resistance buttons do nothing. I have setup an account for the premier subscription and even tried replacing the CV watch battery inside the controller and repaired the controller by holding down the buttons for 30 seconds until the quick blue flash happened. Still nothing…

has anyone had any luck troubleshooting this?

 

[Ben G.]

I am having the same issue. When I connect via the app on my phone it gives the option to pair a controller, I try and pair and I get “Equipment Unsupported your equipment is not compatible with a resistance controller" message. Pretty sure the rower s is compatible with a resistance controller. Currently working through customer support. Will update if I ever get it figured out.