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My app is connected, when I turn the knob, it adjusts the resistance number on the app just fine. However, the resistance on the wheel itself does not change, it just spins freely. Any idea on what is causing this and how to fix it?
 

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We have the resistance issue. Took the cover off to see if the arm had come loose but it hadn’t. It seems like the resistance motor not working. There is a plug that isn’t plugged in anywhere. Does anyone have a picture of the wiring on the resistance motor?
 
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