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Discussion Starter · #1 ·
I have multiple issues, and really wish I had not bought this bike. I have the EX-4s model. I have downloaded the app on my phone, but I have not been able to connect to the bike via Bluetooth since it will not identify itself. There is nothing when discovering. The tablet works in the sense that I can access the videos - they are lovely to sit and watch.

The other issue is the resistance will not release.... or increase.....nada! I have put in two service requests with only one response about proof of purchase, the serial number and asking for a video of the issue. Ummm - how do I video nothing?

Anyway, I have unplugged, plugged in, updated software, checked all connections internally, restarted, and prayed. All this time my year subscription is collecting cobwebs.....

Helpless in Houston,

Hayden
 

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