[Boniface]

Over the past month, since the last echelon rower update, no matter what my stroke rate or resistance are, I can't get the output above 30. I've contacted Echelon tech support numerous times but have not received any answers (or even a response). Is anybody else having this issue, and if so, how did you resolve it?

Thanks for your time.

Boniface

 

[RonnieMilsurp]

Having the same problem as of today. Reboots of phone and rower don't help.

 

[Boniface]

Having the same problem as of today. Reboots of phone and rower don't help.

Yes, I tried the roboot also. All I get from Echelon is that they are working the problem, but they don't give any specifics for the estimated time for resolution. Very frustrating. It's nice to know that I'm not alone - thanks.

 

[Karn]

Agreed. It would be great if Echelon can provide an ETA... How often do firmware updates happen? (I also see similar posts from last year )