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Discussion Starter · #1 ·
Hi, I see very little resistance change between levels 1 and 32.
I have used magnetic resistance bikes and the top level is HARD compared to the lowest.
To be clear, the resistance on the app goes up and down on the screened the controller beeps as you change the level, but the difficulty level changes very little with 32 only being a little harder than level 1.
I am asking what are other users experience, is level 32 hard for you or is my rower broken.

here is what I have done so far:
Contacted support.
I have changed the battery in the controller and reset it. no change
I received a new controller and reset/relink it and no change.
I sent a video to echelon and they sent me a new rower and.... same thing.
so am I just expecting the rower to be harder than it is or do I have 2 bad rowers now?
is there a way to fix it.
just asking the community before I ask support for a third rower.
I haven't found a video where someone is using the rower and struggling so maybe my experience with the concept 2 rower (the classic one is most gyms with air resistance) where you feel the difficulty is what I expected here and it is just not what this product is like.
Any help appreciated
 

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Discussion Starter · #3 ·
Yes, I finally found a solution.
If you turn on the rower and put your ear to the rower around where the handle bar attaches but on the body of the rower and you change the resistance up and down if you hear a small electric whir that lasts one second for each push of the resistance change then you are in luck as i was.
If this is the case all you have to do is open the right side of the plastic rower housing and you will see that a small horizontal lever has come detached from the lever that pulls the flywheel magnet closer or further away. You reattach it and all of a sudden you have a real rower resistance.
I can explain in more detail if you need or take pictures.
good luck
 

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I am having a resistance issue also... My controller does not change the resistance at all, the triggers do nothing and I have tried 2 replacement controllers and they also do not work. I tried re-pairing the controllers by holding both triggers for 30 seconds and then turning the Row-S on and they still do nothing. I am tempted to open up the side housing and see if I can figure something out. Does anyone else have any experience with this? It's almost like the bluetooth is not communicating, but I was able to pair with my phone over bluetooth so I don't know...

Very frustrating I have had the Row-S for a few months now without the ability to adjust the resistance. Even if I could just manually set it to some middle level resistance one time I would be happy.
 

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Yes, I finally found a solution.
If you turn on the rower and put your ear to the rower around where the handle bar attaches but on the body of the rower and you change the resistance up and down if you hear a small electric whir that lasts one second for each push of the resistance change then you are in luck as i was.
If this is the case all you have to do is open the right side of the plastic rower housing and you will see that a small horizontal lever has come detached from the lever that pulls the flywheel magnet closer or further away. You reattach it and all of a sudden you have a real rower resistance.
I can explain in more detail if you need or take pictures.
good luck
Hi there, I am in the exact situation you describe with my replacement rower. The resistance actually changes and gets harder but it does not register on the screen and it is not counting my strokes. Did you happen to take any pictures when you removed the right side plastic housing? How did you go about doing that? Does it just pop off or do you have to unscrew?
 
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